Privacy Policy

About This Privacy Policy

First Medical respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how First Medical collects, uses, stores, shares and protects personal information when you use our website, contact us, engage our recruitment or licensing services, apply for healthcare opportunities, or otherwise interact with our business.

Information We Collect

We may collect personal and professional information from candidates, healthcare professionals, clients and website users. This may include your name, contact details, CV, employment history, qualifications, professional registrations and licences, identification and eligibility documentation, salary and employment preferences, availability, location preferences, correspondence with First Medical, and other information you provide during the recruitment, licensing or placement process. We may also collect information submitted through our website, email, telephone, WhatsApp and other communication channels.

How We Use Your Information

First Medical uses personal information to provide recruitment, executive search, career advisory and healthcare licensing services; assess candidates for suitable employment opportunities; communicate with candidates and clients; manage applications, placements and professional relationships; verify qualifications, registrations and other information where required; improve our services and business operations; and comply with legal, regulatory and contractual obligations. Where appropriate, candidate information may be shared with prospective healthcare employers and other relevant organisations as part of an agreed recruitment or licensing process.

Third-Party Services and Data Sharing

First Medical uses trusted third-party service providers and technology platforms to support our recruitment and business operations. These may include recruitment and applicant tracking systems such as JobAdder, workflow automation platforms such as n8n, website and hosting providers, email and communication services, cloud storage providers, and other professional service providers. Personal information may be processed through these systems where necessary to provide our services. We may also share relevant candidate information with prospective employers, healthcare organisations, regulatory or licensing bodies, verification providers and other parties involved in an agreed recruitment, licensing or placement process. We do not sell personal information.

Data Storage, Security and International Transfers

First Medical takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. As an international healthcare recruitment business, we may use service providers and work with healthcare organisations located in different countries. As a result, personal information may be stored, accessed or processed outside the country in which it was originally collected. Where information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable data protection requirements.

Data Retention

First Medical retains personal information for as long as reasonably necessary to provide our services, maintain recruitment and professional records, fulfil contractual obligations, respond to future employment opportunities, resolve disputes and comply with applicable legal or regulatory requirements. Retention periods may vary depending on the nature of the information and the purpose for which it is held. When personal information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with our data retention practices.

Your Rights

Depending on the laws applicable to you, you may have rights in relation to your personal information, including the right to request access to the information we hold about you, request correction of inaccurate or incomplete information, request deletion of your information, object to or restrict certain processing, or withdraw consent where processing is based on consent. You may also ask us to update your recruitment preferences or request that we no longer contact you regarding employment opportunities. Certain information may need to be retained where required by law, regulation or legitimate business requirements.

Cookies and Website Data

Our website may use cookies and similar technologies to support website functionality, understand how visitors use our website and improve the user experience. We may also collect technical information such as IP address, browser type, device information, pages visited and website usage data. Some cookies may be provided by third-party services used on our website. Where required, you can manage your cookie preferences through the options provided on our website or through your browser settings.

Privacy Enquiries
If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or would like to request access to, correction of or deletion of personal information held by First Medical, please contact us at Jobs@firstmedical.ae. We may update this Privacy Policy from time to time, and any updated version will be published on this page.